Our advanced Proactive Monitoring service takes all the hassle and worry out of server monitoring. Our in-house developed monitoring solution constantly checks on the health of your server and its performance to ensure it remains in top condition. If a problem is ever found, our system automatically notifies you. And all dedicated servers now come with 10 minutes ping and 30 minutes service monitoring free!
R1soft is the leading product for automated backup solutions. Take the hassle out of backing up your website as R1soft CDP Remote Backup automatically backs up everything to an external server and provides an easy way to restore backups at any time. All of our R1soft plans come with unlimited bandwidth and start at just £5 a month.
Our advanced server and network monitoring service delivers unparalleled convenience, flexibility and piece of mind by constantly monitoring your server, network devices uptime, performance and available resources to ensure your server and network devices always remains online and in top condition. Our monitoring system is designed to check everything from server load, CPU and RAM usage, disk IO performance, running services, partition usage and RAID health, and much more – offering a complete solution that goes far beyond what a standard uptime monitoring service offers. If our monitoring platform ever finds a problem with your server during its routine checks, it immediately notifies you via e-mail and SMS, and notifies our support team.
We are very customer focused and these are some of the services we offer and care about
Website application installations made easy. Softaculous - the leading 1-click installer - gives you easy and convenient access to automatically install over 300 popular pieces of software, directly from your control panel.
Multiple layers of network security and several bandwidth providers are utilised to ensure maximized server reliability and server speed.
All our servers are housed in a state-of-the-art data center featuring redundant power and HVAC units
Our migrations team is standing by to transfer your existing content from your prior host and configure it to perform optimally on our platform. We are happy to transfer domain registrations as well, so you can manage your entire online portfolio in one convenient place!.
Below you can read the technical specifications of our hosting package.
Hosting your websites and applications in the cloud is certainly a good move for any business – it lets you reduce your costs and provides you with benefits that you can only dream of with any other web hosting platform. Many cloud platforms claim up-time rates of 100% and the promise of zero data loss and these tactics have meant that their idea of performing backups has fallen by the wayside for many service users. So we’re here to answer the question as to whether you should still perform your own backups, even if your data is held in the cloud.
Any good cloud provider will take regular backups of their cloud environment so that if a catastrophic event does occur that wipes out VMs completely, they can be restored quickly to minimise service disruption. However, this just accounts for VMs as a whole and doesn’t account for the individual files hosted on a VM that are liable for becoming corrupted on their own.
Performing direct backups of the data hosted on your VM is your responsibility and not something that your cloud provider will take responsibility of, so if data on your server does become corrupt then the only way of recovering it is to restore the whole VM image and this could wipe out other data that has been recorded since the backup date.
By taking your own direct backups of the data hosted on your cloud servers, you have the power to quickly and efficiently restore corrupt files individually without having to incur the downtime that you would face with a VM-wide restoration.
The methods that you use to take backups of your data are going to differ depending on your choice of operating system. Windows contains a standard backup tool that will be sufficient for the majority of scenarios, whilst Linux users may choose to use an application such as Rsync to fulfil their needs. In any case it is recommended that you transfer your backups to a remote location in order to guarantee their effectiveness in the event of server failure or file corruption.
So in short, the answer is yes, you do need to have an online backup plan of your servers yourself, even if your cloud provider does take backups of individual VMs. Data security and protection isn’t something that you should rely on others to provide, rather you should see the steps taken by your cloud provider as a second line of defence and your own backups being the first line.
PCI compliance has specific security requirements which must be met, all our VPS, Cloud servers and dedicated servers are all PCI compliant capable, what this means is that upon request we will perform the configuration changes required to pass PCI compliance. These requirements vary depending on the level of PCI compliance required however the majority of ecommerce sites requires either SAQ A or SAQ A-EP both of which off load payment processing to a third party payment gateways (For example PayPal or Stripe) meaning that no card information is stored or transmitted by our servers. This greatly reduces your compliance burden. PCI compliance requires the following standards are met: Build and Maintain a Secure Network Protect Cardholder Data Maintain a Vulnerability Management Program Implement Strong Access Control Measures Regularly Monitor and Test Networks Maintain an Information Security Policy Important: PCI covers more than just the server environment, it also covers your eCommerce application and your own security policies, you will need to also ensure those areas are covered. What is the PCI compliance process? When you request a PCI compliant configuration our engineers will first contact you to determine the application you intend to run and the level of PCI compliance required, as a baseline we will then perform the following: Ensure you have a firewall enabled and have a robust firewall policy implemented. Ensure that you have an SSL certificate installed and correct ciphers are set up. Ensure that encryption is enforced for all services. Disable any software which is not required to provide service. Enable and configure intrusion prevention. Enable an application firewall Enabled and configure anti-virus and anti-malware services. Ensure logging and log retention policies are in place Apply an access and password policy Ensure a backup policy is in place and that backups are encrypted. Once complete you can then contact you PCI compliance assessor to perform your compliance scan. Important Note: Most PCI assessors perform automated scans which makes them susceptible to false positives, if your scan fails at this point don’t worry, simply forward the results to our engineers and we will advise if any further changes are required. If we determine a failure is due to a false positive we will advise how to respond to your assessor who will then mark it as such. If you have any questions regarding PCI compliance please contact our team and we will be happy to advise.
Yes, If you email us at firstname.lastname@example.org we can process that for you within 24 hours
Yes, we offer a 45 Day money back guarantee.